Captain Cooks Review
- Instant-play & downloadable software
- Nice welcome offer for casual players
- Very solid live casino by Evolution
- Good range of deposit methods
- 24/7 customer support
Recently updated on June 14th, 2022 at 09:05 am
Captain Cooks Casino Review
Table of Contents
Launched in 2003, Captain Cooks Casino is one of the oldest operators still around in the iGaming market. Although it can be considered a smaller online casino and it doesn’t belong to the group of market leaders, Captain Cooks has certainly earned its place in the online gambling world over the years.
Players choose to play here for a variety of reasons, from generous bonuses to simple, no-nonsense platform that makes for a pleasant and enjoyable gaming experience. Captain Cooks is also one of rare casinos that still offer downloadable software, which may hit the chord with more experienced punters.
Of course, not everything about this online casino is great and there are definitely things the operator could do better and improve on. This detailed review will touch upon every important aspect of the site and give you a very good idea of what kind of site this is and if it’s the right choice for you.
Safety & Licensing
First and foremost, Captain Cooks is licensed by the Kahnawake Gaming Commission. This isn’t the most popular license out there but there are still many reputable operators running under them. This does provide you, as a player, with important reassurances that there is someone keeping an eye out on the casino and making sure they’re doing things by the book.
The casino also undergoes regular checks by eCogra, the leading independent auditing company. Their job is to ensure all games on offer provide a fair gambling experience that’s in the line with advertised numbers. In simple terms, if a casino is verified by eCogra, you can rest assured their games aren’t “rigged” in any way.
To ensure players’ sensitive financial and personal information is kept safe and away from prying eyes, the casino utilizes the latest 128-bit encryption. Thanks to this, you can rest assured your personal details will never get into wrong hands. Since casinos do require players to share a lot of sensitive information, this serious approach is very important.
Captain Cooks Welcome Bonus: Up to S/€500 Extra
When you make your account with Captain Cooks Casino, you’ll become eligible for a very decent welcome bonus package to get you started in style. The bonus itself spreads across first five deposits and provides you with a fair bit of extra money to use on your favorite games.
- 1st deposit: Deposit S/€5 or more to get 100 S/€0.25 spins on a progressive slot
- 2nd deposit: 100% match up to S/€100
- 3rd deposit: 50% boost up to S/€150
- 4th deposit: 25% up to S/€125
- 5th deposit: 100% boost up to S/€100
So, the total value of the Captain Cooks Casino welcome bonus is S/€500. Of course, you are free to take just one, two, or all of the offers as you see fit. The first deposit bonus is really nice as you’ll get a shot at one of the casino’s progressive slots where you’ll have a chance to win truly life-changing money.
The minimum amount required to trigger the first deposit bonus is S/€5 while for all other bonuses you’ll need to deposit at least S/€10.
Wagering requirements are somewhat unusual at Captain Cooks so you should pay attention to these:
- For the first and second deposit bonus, spins’ winnings and the bonus amount need to be wagered 200 times
- Other bonuses need to be wagered 30 times
Wagering requirements of 200 times are somewhat steep for sure so have this in mind when joining the site. If you aren’t ready to play for a while and would rather have the ability to cash out any of your winnings with no restrictions, you can always go without the bonus.
However, the first deposit bonus is definitely worth taking if you’re only going to deposit a small amount of S/€5 or so. You’ll get a chance to really boost your gambling balance and even potentially win the jackpot. So, if you want to have a lot of fun without risking much, this welcome offer is actually quite good.
Captain Cooks Casino Video:
Casino Software
As mentioned in the introduction, Captain Cooks Casino has kept things fairly simple in terms of their gaming platform. You can choose to either play from your browser or download the standalone client to your PC. Of course, you are free to use both options, so you could have the casino downloaded on your home computer and use the site to play from other devices where you’d rather not have the software installed.
You won’t find many options when you land on the site. The top menu provides access to main gaming categories like:
- New games
- 5-reel slots
- 3-reel slots
- Video poker
- Table games
- Progressive jackpots
- Live casino
The site doesn’t offer any additional filtering options, though, and there isn’t even the search box you could use. So, to find your favorite games at Captain Cooks, you’ll have to do some scrolling.
This is one segment where the casino could definitely do better. These days, it is quite common for the site to offer a variety of filters so that players don’t have to waste time manually looking for the games they want to play. However, Captain Cooks is sticking to old-fashioned approach where you’ll have to put in a bit of effort on your part.
This is something most players can live with but if you’d be annoyed by having to do some scrolling to locate a particular slot, this casino might not be your cup of tea. Once you get used to it, it’s not that bad, though.
Captain Cooks Mobile
If you want to play from your phone, Captain Cooks gives you every opportunity to do so. Their instant-play site is pretty much what you’ll get on your mobile as well. Simply direct your browser to the casino site and log in with your information and you’ll be good to go.
The casino’s mobile solution may not be the best you’d ever seen but it does the trick. What’s really important is that you will be able to deposit and withdraw through the mobile interface and the selection of games on the mobile version is almost identical to what you’ll find on the desktop version or standalone software.
Captain Cooks Casino Video Slots
Video slots make up the biggest part of the overall offering of games at Captain Cooks. The site is mostly powered by Microgaming so you won’t have access to popular titles from other providers like NetEnt, Play’n GO, etc.
However, Captain Cooks does feature titles from all Microgaming partner studios so the total number of games in this category is quite solid. If video slots are your cup of tea, you’ll have plenty of opportunity to have some fun and try your luck here.
If you’re looking to play games that can offer life-changing wins, the casino offers the full range of Microgaming progressives so you’ll have every opportunity to see if Lady Luck favors you playing games like:
- Mega Moolah
- Mega Vault
- Cash Splash
- Treasure Nile
- Atlantean Treasures: Mega Moolah
Since the casino will even give you 100 free spins to play one of these slots as soon as you make the minimum deposit, you’ll have a decent shot at big money. There is no telling when someone might go against the odds and claim the crazy seven-figure jackpot.
Other than this, you’ll find that Captain Cooks Casino offers many video slots that you’ll find familiar unless you’re completely new to online gambling. Games such as Thunderstruck II, Immortal Romance, Dragonz, Emperor of the Sea, Jungle Jim, and Playboy can rightfully be called classics and they are favorite choices of many players.
Like other casinos focused exclusively on Microgaming, Captain Cooks also does an excellent job of regularly updating their gaming library with new titles from the provider and all of their partner studios. So, you can expect to find all new games on the site almost as soon as they hit the market.
The Newest Online Casino Games at Captaincookscasino.eu
Space Wars 2™ Powerpoints™ Online Slot
- Release Date: 28/06/2022
- Provider: NetEnt
- Payout: 92%
- Volatility: H
Taco Brothers Derailed Online Slot
- Release Date: 07/06/2022
- Provider: ELK Studios
- Payout: 95%
- Volatility: M - H
Cat Wilde and the Pyramids of Dead Online Slot
- Release Date: 06/06/2022
- Provider: Play'n Go
- Payout: 94.2%
- Volatility: M
Wild Wild Romance Online Slot
- Release Date: 06/06/2022
- Provider: Aurum Signature
- Payout: 94.03%
- Volatility: H
Wild Trigger Online Slot
- Release Date: 02/06/2022
- Provider: Play'n Go
- Payout: 94.2%
- Volatility: M
Table Games & Video Poker
While slots do take up most space in the gaming portfolio of the casino, Captain Cooks also caters to players with different tastes. If you want to try your luck with some electronic table games, you’ll find a decent number of options in the separate category. Currently, the casino offers games like:
- Roulette (European and American)
- Blackjack (Vegas Downtown, European, Classic, Single Deck, Atlantic City)
- Baccarat
The selection may not be as colorful as that of some larger and better known casinos but all the most popular variations of table games are there. Some notably missing options are craps, Casino Hold’em, and Caribbean Stud.
If you’re into video poker, Captain Cooks Casino has you covered. The list of available variations includes all the popular ones like:
-
- All Aces
- Deuces Wild
- Aces & Eights
- Jacks or Better
- Double Double Bonus Poker
- Aces & Faces
All versions are single-hand only, though, so you won’t be able to play dozens or hundreds hands at the same time. Still, if you enjoy video poker, this casino provides more than enough options to keep you entertained and give you the excitement you seek.
It is worth mentioning that the site also offers about a dozen different scratch cards fashioned after Microgaming’s most popular slots like Immortal Romance, Avalon, Lost Vegas, Thunderstruck II, and Poke the Guy. These represent a great alternative when you don’t have much time but want to try your luck just the same.
Live Casino
The only part of Captain Cooks Casino that isn’t powered by Microgaming is their live section. Live tables are provided by Evolution Gaming, the leading developer in the live niche. This is a guarantee you’ll find the best the industry has to offer in this particular segment.
If you’re up for trying your luck against flesh and blood dealers, following options are available to you:
- Blackjack
- Casino Hold’em
- Baccarat
- Roulette
- Super Sic Bo
- Three Card Poker
- Ultimate Texas Hold’em
- Caribbean Stud
- Dream Catcher
- Monopoly Live
So, even if there are certain games missing from the electronic section of the site, you’ll definitely find all your favorites in their live versions.
Loyalty Program
The moment you deposit and start playing for real money you’ll become a member of Captain Cooks’ Loyalty Program. This is a fairly straightforward rewards’ system whereby you’ll earn points by placing real money bets on your favorite games.
These points can be turned in for cash at any point at the rate of 100 points for S/€1. Additionally, as you accumulate points, you’ll move through different levels. There are six VIP levels in total and each of them will give you access to better, more rewarding offers.
The higher you get, the bigger bonuses will be offered to you. Eventually, you’ll also get your own VIP host who’ll always be around the help you with any casino-related matters. You’ll receive more entries into various sweepstakes and draws, etc. So, all in all, playing more and staying loyal to Captain Cooks Casino pays off in the long run.
Captain Cooks Deposits & Withdrawals
When it comes to banking, Captain Cooks Casino has done a decent job in terms of accepted deposit and withdrawal options. At the moment, you can use following options on the site:
Deposits and Withdrawal methods available:
Neteller | EcoPayz | Much Better |
Skrill | Visa | MasterCard |
Wire Transfer |
Although there is always room for improvement when it comes to banking and adding more methods is always welcome, the casino does cover a majority of options used by most players out there. Even if you don’t have one of these, setting up a Skrill or NETELLER account usually takes only a few minutes and you’ll be all set.
In the withdrawals’ department, Captain Cooks could definitely improve in certain aspects. First of all, the minimum amount you can withdraw from the site is €50, which is significantly higher than at most casinos out there. If you want to cash out to your bank account, you’ll have to withdraw the minimum of €300.
Secondly, all withdrawals are held for the mandatory 48-hour period during which you can reverse the withdrawal to your casino account and play with the money. Many players are bothered by this as they feel this is the way for the casino to try and get them to lose back their winnings.
This isn’t to say that Captain Cooks is a bad casino. They have their policies just like any other place and you need to be aware of what you’re signing up for. Once the 48-hour period expires, withdrawals will be in your select account in two to five days, depending on the selected method.
Customer Support
The support department of Captain Cooks Casino operates around the clock. You’ll be able to get in touch with support agents 24/7 using the live chat facility or sending an email to the dedicated support address.
In general, support agents at Captain Cooks do a good job of keeping their players happy and addressing their problems. If you don’t receive immediate assistance from the staff, they’ll escalate your problem to the relevant department and you can expect to hear back from them within a day or two.
Captain Cooks Casino Frequently Asked Questions (FAQ)
What makes Captain Cooks a safe casino?
Captain Cooks Casino is licensed by the Kahnawake Gaming Commission and their games are regularly audited by eCogra, which makes them a safe and trustworthy option.
What deposit methods can I use to play at Captain Cooks Casino?
You can use a nice range of banking methods at Captain Cooks, including Visa, MasterCard, ecoPayz, NETELLER, MuchBetter, and Skrill.
How can I get my welcome bonus from Captain Cooks?
To get your welcome bonus from Captain Cooks Casino, you need to make a deposit of just €5 and you’ll receive 100 free spins for one of their progressive slots.
Does Captain Cooks offer live casino games?
Captain Cooks features a live casino section powered by Evolution Gaming, one of the top studios in this niche, offering a great range of live table games like roulette, blackjack, baccarat, and more.
Can I win a big jackpot at Captain Cooks Casino?
Captain Cooks is home to several of the most popular progressive slots like Mega Moolah and Treasure Nile so you can definitely win a huge jackpot here if you get lucky.